Ethical Complaints Reporting Procedure

FHCi is a Membership organization consisting of the Board of Directors, HP Supervisors and HP Family Members. As HP Families and HP Supervisors both maintain Membership with FHCi, each party is eligible to file a complaint against the other party. FHCi is also in the position to file a complaint against an HP Supervisor. The process to register these complaints follows

6.1 Ethical Review Process for Complaints Filed by an HP Family Member against an HP Supervisor

If there ever arises a complaint against an FHCi HP Supervisor for willful or intentional acts, the HP Family Member has the right to submit a complaint in writing to FHCi for review within three months of said incident.

Procedure:

  • Complaint received by main office of FHCi. Ethics Complaint Form for Family Member2017
  • Ethics review committee will be contacted and complaint forwarded
  • The name(s) of HP Supervisor and of the family members in said complaint will be held in confidentiality from the FHCi board during the review process
  • Ethical review committee with reach out to HP Family Member and HP Supervisor for clarification of incident(s) in question.
  • Analysis of review will also seek to find a remedial solution
  • A written report and analysis of complaint will be submitted to the Board of Directors within one month of the filing of the complaint.
  • Board will make a decision based on the suggestion of the Ethics Review Committee within one month of receiving report
  • Complainant and HP Supervisor will be contacted by Ethics Review Committee for remediation.
  • Final report to be submitted to Board for records

6.2 for Complaints Against an HP Family Member by an FHCi HP Supervisor

If the any unforeseen event or situation were to arise where an HP Supervisor wished to withdraw consent to supervise a HP Family Member who has registered under them, that HP Supervisor has the right to transfer said family member to another HP supervisor as outlined in the section under coordinated transfer in the Membership Rights benefits and responsibilities section of HP Supervisor .

If the HP Supervisor feels that the HP Family member has behaved in such a way as to violate the ethics of the program or the HP Supervisor – HP Family member relationship to irreparable the HP supervisor should follow this course of action:

  • Complaint received by main office of FHCi filed by the HP Supervisor
  • Ethics review committee will be contacted and complaint forwarded
  • The name(s) of HP Supervisor and of the family members in said complaint will be held in confidentiality from the FHCi board during the review process
  • Ethical review committee with reach out to Family Member and HP Supervisor for clarification of incident(s) in question.
  • Analysis of review will also seek to find a remedial solution
  • A written report and analysis of complaint will be submitted to the Board of Directors within one month of the filing of the complaint.
  • Board will make a decision based on the suggestion of the Ethics Review Committee within one month of receiving report
  • Complainant and HP Supervisor will be contacted by Ethics Review Committee for remediation.
  • Final report to be submitted to Board for records

Discipline against an FHCi HP Supervisor: Those practitioners who are more than 45 days delinquent in annual dues, who do not submit Family HP Membership dues within two weeks of registration or who appear to be negligent towards HP families enrolled in the Program, shall be notified by the FHCi Board and given an opportunity to rectify their actions. If not compliant within 30 days of notification they will lose all Benefits and Rights of Membership with FHCi.  They will no longer be permitted to use the designation of C.HP after his/her name, to use FHCi promotional and written documents, to have access to the HP program Kit and will be removed from the website, etc. Said practitioners shall be notified of such action. All enrolled HP families under that HP Supervisor will be transferred to another HP Supervisor according to mutual agreement.

Section 7: Termination of Membership: HP Supervisors can voluntarily withdraw from membership to FHCi at any time. At that time, they will relinquish all FHCi Benefits and Rights. They will, however, continue to be responsible to the HP family members they have registered until that(those) child(ren) have completed the program; or they can transfer the responsibility of those families to another certified HP Supervisor through mutual agreement.

Failure to pay dues and HP Family Membership fees, maintain certification requirements, failure to return HP documents in a timely manner, misrepresentation of FHCi and it purposes in the application of the HP program and research and/or failure to respond to the needs of registered families with respect to the HP program may constitute termination of membership.